1. Overview
Liquid Gold Trucking, LLC (“Liquid Gold,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. It also covers our SMS (text message) program. By using our website or opting in to our text messages, you agree to this policy.
2. Information we collect
We collect information you give us directly when you:
- Fill out the contact form (name, email, phone, company, and your message)
- Apply for a job or owner-operator position (the information you enter in the application, qualification, and onboarding forms)
- Opt in to receive text messages (your mobile number and your consent)
We also automatically collect basic technical information when you submit a form, such as your IP address, browser type, and the date and time. We use this for security and fraud prevention.
3. How we use your information
- To respond to your inquiries and quote requests
- To review and process job and owner-operator applications
- To send service, dispatch, scheduling, and account updates
- To operate, secure, and improve our website and services
- To meet legal and regulatory requirements
4. How we share information
We do not sell your personal information. We share it only with service providers who help us run our business (for example, our email, text messaging, and website hosting providers), and only so they can perform those services for us. We may also disclose information when required by law.
5. SMS Terms & Conditions
By subscribing to Liquid Gold Trucking SMS services, you agree to receive text messages from us. Liquid Gold Trucking will send SMS messages to communicate job, dispatch, scheduling, and service updates and to keep customers and applicants informed, providing a better overall experience. For HELP, contact us at (701) 639-9449 or office@liquidgoldtrucking.com. To opt out of receiving messages, reply “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5.1 Text / SMS messaging
If you choose to opt in to SMS communications from Liquid Gold Trucking, you will receive text messages at the mobile number you provide. These messages may be automated and may include updates related to your job, dispatch, schedule, service, or application, as well as information related to your account.
5.2 Consent to receive automated messages
You understand that consent to receive automated messages is not a condition of any purchase or use of Liquid Gold Trucking's services. Messages may include, but are not limited to, confirmations, updates, and service notifications.
5.3 Frequency of messages
Message frequency may vary based on your activity and our ongoing operations. You will receive messages relevant to your interactions with us.
5.4 Opt-out and support
You may opt out of receiving text messages at any time by texting “STOP.” After you opt out, you will be unsubscribed and will no longer receive text messages from us, and we will send a confirmation message. If you wish to re-subscribe, text “START” to receive SMS messages again. For help with the messaging service, text “HELP” or contact us at (701) 639-9449 or office@liquidgoldtrucking.com.
5.5 Wireless carrier rates and services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
5.6 Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. For operational purposes, your name and mobile number may be shared with the service providers who help us deliver our SMS communications. These providers use your information solely to carry out the services they provide to Liquid Gold Trucking.
6. Data retention
We keep your information for as long as needed to provide our services, run our business, and meet our legal obligations. Employment and tax-related records are kept for the periods required by law.
7. Your choices
You can opt out of text messages at any time by replying “STOP.” You can also ask us about the information we hold about you, or request corrections, by contacting the office.
8. Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
10. Contact us
Liquid Gold Trucking, LLC
5057 141st Ave NW
Williston, ND 58801
Email: office@liquidgoldtrucking.com
Phone: (701) 639-9449
Liquid Gold Trucking, LLC · Williston, North Dakota